Trust & Safety

This page is maintained by TossLogic to answer common questions about insurance, pricing, data privacy, and how we handle your stuff.

Fully insured & licensed

TossLogic is a licensed hauler operating in New York State. Our crews carry general liability and workers' comp coverage. Certificate of insurance available on request.

Your data stays private

This page is maintained by TossLogic. We collect only the information needed to complete your booking (name, address, phone, email, photos of items). We do not sell your data. Photos are stored securely and used solely for estimating and job verification.

Transparent Pricing

Starting prices shown. Final pricing is based on item volume, weight, labor, accessibility, and disposal requirements. The configured $85 response fee is collected on-site (cash or card) and credited toward your total, not added on top. No online payment.

Responsible Disposal

We prioritize donation, recycling, and responsible disposal whenever practical.

Real-time GPS tracking

Once your job is scheduled, you get a public tracking link — no login required. Watch your crew's ETA and status updates from any device.

Cancellation & refunds

Cancel or reschedule any time before your crew is dispatched. The response fee is refundable up to 2 hours before your scheduled window.

Contact us

Have a question that isn't answered here? Book a pickup or call us directly.